★ Shop's on break ★

Order Policies

I have placed 2 or more orders, can I combine and ship them together?
Yes, you may do so! Please send us an email nandecolle@gmail.com with your order numbers.
We will also check on all orders before shipping to see if there are multiple orders placed using a single email. An email will be send to you in this case.

Can I do returns, exchange or refund on my order?
Please note that all sales made are final.
We are unable to issue any refunds if:
- Your package is lost due to incorrect mailing details provided in your order
- The delivery status of your order has already showed "Product Delivered"

My package is missing / received incorrect / damaged items. What should I do?
Please send us an email nandecolle@gmail.com with your order number so that we can help you.

I ordered the wrong size for the T-Shirt, can I change them?
We will only be able to change the size of your T-Shirt if your order has not been shipped out. Please send us an email nandecolle@gmail.com with your order number and the correct size immediately. Unfortunately if your order has been shipped out, we are unable to provide any changes, returns, exchange or refunds.